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FAQ

Got a question for us? Here are some of our common questions answered! 

 

How do I apply the natural deodorant?

As we believe in plastic-free packaging, we use a paper push-up tube that is 100% biodegradable and recyclable, printing with non-toxic ink.



 

1. Gently push both edges of the base until you feel it move up

2. Lightly push the middle of the base up, until the deodorant is slightly above the opening of the tube.

3. Swipe one to two layers of deodorant on your underarms

4. Wait for 5 mins for your skin to absorb the natural goodness of the deodorant

Click this link to watch a short demonstration: https://vt.tiktok.com/ZSe8KNPL4

 

What happens if too much deodorant is pushed up? How do I retract it back into the tube?

You can tap the base of the deodorant on a flat surface, like a table, to get the deodorant to fall back into its packaging!

Alternatively, you may place a piece of clean tissue paper on the top of the deodorant and push it back into the tube. Clean off any excess deodorant (or apply the excess on your hands to moisturise them). 

 

How much should I use/ how often should I apply each time?

On average, we recommend a swipe or two of the deodorant on each underarm once a day is sufficient to last you a full day out. Feel free to use a few more swipes if you need more, as everyone's body is different. Give your skin 5 mins to absorb the natural goodness of the deodorant before donning your clothes to avoid a transfer. Unlike chemical-based deodorants that leave a permanent stain or hardening on clothes, our natural deodorants can easily wash off clothing.

 

Why does it not work for me?

Different skin types react individually to natural deodorants. Your pores need 3-7 days to unclog from using conventional deodorants and to adjust to the natural ingredients. This process is called an "armpit detox". Once the pores are free, the natural deodorant will start working.

 

How long can the deodorant effect last??

Our natural deodorant can provide you with all-day protection. If you’re hitting the gym or exercising, you can reapply to ensure you have the right amount on so it works best.

 

Will I still sweat?

Our Natural Deodorants allow your skin to breathe, unlike the antiperspirants which clog the sweat gland. We want your body still protected while it functions naturally.

 

I have sensitive skin, is this suitable for me?

Yes. Natural deodorants are great for sensitive skin and all skin types. However, some people may be sensitive to some ingredients. When in doubt always do a patch skin test and discontinue use immediately if irritation occurs. If you encounter any irritation/rash to your skin, please discontinue it and reach out to us at hola@jomingo.com

 

Are your deodorants suitable and safe for kids?

Yes, as we use only natural and safe ingredients. We have customers who buy them for their kids as young as nine years old. We recommend taking safety precautions by conducting a skin patch test before application. If irritation occurs, please discontinue use.

We're healthier than conventional deodorants made of synthetic ingredients and chemicals. If you are planning to get deodorants for your child, our natural deodorants are a safer option.

 

Do your deodorants stain clothes?

As this is a natural deodorant, we advise waiting 5 minutes for your skin to absorb the deodorant before donning your clothes. Our deodorant leaves a layer on your skin that could transfer onto clothing if you do not wait. However, as it is all-natural, you can easily wash it off your clothes. It does not leave a pale yellow stain on clothes like chemical-based roll-ons or spray deodorants.

 

How does this work?

Our natural deodorants work by neutralising odour causing bacteria that live on your skin's microbiome (very normal). Sweat odours are caused by the bacteria feeding on your sweat. By eradicating these bacteria, the odour is removed. Natural deodorants don't clog your sweat pores to preventing sweating but allows you to perspire, as sweating is essential in cooling your body down.

 

How should I store my deodorant?

Like the flamingos, Jomingo deodorants are for thriving in the tropical weather. We recommend keeping the deodorant at room temperature and in a dry place. 

 

Why is the texture different when I store the deodorant in an air-conditioned room or when the temperature is low?

Our deodorants contain virgin coconut oil that hardens at cooler temperatures due to the natural fatty acids. Therefore you may notice a change in the texture of our deodorant. The different textures do not impact its effectiveness. If it is too hard, hold it against your skin to warm it up for a minute before swiping! 

 

Is Jomingo organic?

Our ingredients are 100% natural and food-grade, so it’s almost edible! One of our main ingredients, the unrefined cold-pressed coconut oil is certified as organic. Our scents are also all from certified organic essential oils.

 

Are all your deodorants suitable for vegans?

Yes, they are! We formulated our deodorants to make them suitable for everyone regardless of their beliefs. As fellow animal lovers, we believe in preventing animal cruelty. Thus, no animal-derived ingredients are in our deodorants.

 

Are your deodorants free of animal testing?

We only tested our deodorants on humans. So no animals are harmed!

 

Where is your product made?

Proudly made in Singapore! Our deodorants are professionally handcrafted in a sterile environment. We are also compliant with the EU cosmetic regulations.

 

What is your packaging made of?

Our deodorant packaging is a paper, biodegradable and recyclable tube. We print with non-toxic ink instead of ordinary ink that is toxic to you and the environment.

 

How can I sample your deodorant?

Unsure if it'll work for you? We recommend our travel-sized deodorants that are small enough to put in your pocket or purse! (40g, Unscented or Grapefruit)

 

Is your deodorant free of aluminium?

Yes, our deodorants are 100% free of aluminium! No aluminium salts either!

 

What are the ingredients used to make Jomingo products?

Our ingredients for all products are all-natural. The ingredients in our deodorants include Baking Soda, Rice Bran Wax, Cocoa Butter, Cold-pressed Virgin Coconut Oil, Grapefruit Essential Oils, Tapioca starch, Tea Tree Oil, Peppermint Essential Oil and Natural Vitamin E.

 

What makes Jomingo different?

We are committed to your health and the health of the environment. For our deodorants, we only use 100% natural ingredients and 100% biodegradable materials. Our balms come in 100% reusable and repurposable packaging. No aluminium, alcohol, parabens, phthalates, sulfates and other harmful or toxic chemicals. We do our absolute best to be eco-friendly and cruelty-free.

 

What is the expiry date?

Only our manufacturing date is on the deodorant tube. Our products are lab-tested by a professional third party, and since there is no water in our ingredients that could cultivate bacteria, it has a three-year shelf life. As this is an all-natural deodorant, we recommend you use up the deodorant within 12 months of opening to ensure the freshness of the deodorant.

 

I change my mind. May I get a refund?

We suggest giving out our deodorants a shot, and give your underarms what's healthy! If you still feel that these deodorants do not suit you, please send us an email at hola@jomingo.com and we will be happy to assist you.

 

Still can't find answers to your queries? Send us an email at hola@jomingo.com!

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